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Return Policy:
Your satisfaction is our top priority. Within 30 days of purchase, you may return the merchandise because of defects or inferior craftsmanship for a refund (minus shipping*) or you may exchange your item(s) for other available items. Shipping and return shipping is at your expense unless you receive damaged or incorrect items.
*Shipping deduction will be the actual cost to ship your order, not the $11.95 promotional shipping or any other promotional shipping offered.
Damaged items and incorrect items received may be returned without penalty. Your shipping charges will be waived.
When we receive your return, we will inspect the item and provide a replacement or issue a refund. If the product is not found to be damaged and/or the correct items were sent, shipping fees will apply and/or a partial refund may be issued.
Please do not initiate a return without first contacting us.
Bedding is an extremely personal item so we cannot accept items that have been used or damaged (i.e., this includes but is not limited to items that are dirty, soiled, damaged by smoke smell or by liquids). We strive to ensure that all the items we ship to our customers are new and in immaculate condition. Thank you, in advance, for cooperating in keeping our merchandise in flawless condition.
If you are considering requesting a return, please keep the product unopened in its packaging or if you take it out of the packaging, be sure that the bedding item only touches clean, dry, and freshly laundered surfaces.
Madelyn’s Classic Bedding shall have the sole discretion in determining if an item’s condition is suitable for a return or exchange. If a customer returns an item in a condition that is not new and has been used or laundered, no credit or refund or compensation is due. No credit or refund is due for items beyond the allowed return period. If your order qualified for Free or Reduced Shipping we will issue the refund for the merchandise returned, less the original shipping and handling charge incurred by Madelyn’s Classic Bedding. There is no re-stocking fee
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